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Trip Preparation During COVID Times
What happens if my trip is suspended
What if I want to cancel my trip that is not suspended
What happens if I can't come on the trip because my government has closed my border, but the trip is still happening
What if the borders close and the trip is unable to depart, do I get a refund
Which Travel Insurance should I purchase
Booking your Adventure
How do I book this AMAZING Adventure!?
What does 'Lifetime Deposit' mean?
When is the best time to book my adventure?
Why choose Free and Easy?
How much Money Should I Bring?
How do I know I'll be on the same trip as my friend(s)?
I want to travel with you but another company is cheaper!
Can I room with my partner during my trip?
View all articles in “Booking your Adventure”
What kind of a travel experience can I expect?
I'm traveling solo. Is that okay?
I see you're a Canadian company. Can I still come if I'm not Canadian?
Are these trips just party trips?
How old is the average trip member?
I want a cultural experience. Do we visit a lot of temples?
How much spending money should I bring for my trip?
How big are the groups?
View all articles in “Trip Experience”
Can I arrange my own flight? What dates should I book?
What if I'm not flying out of Seattle, Vancouver or LA?
Can I customize my flights to travel elsewhere before/after my trip?
Can I arrange a one way flight only?
Are airport transfers included in the price?
When will I receive my flight itinerary?
I missed my flight, what do I do!?
What airline do you use?
View all articles in “Flights”
When do I receive more info about my trip?
Do I need a passport?
Do I need travel insurance?
How do I know what to pack?
Do I need a travel visa?
What is a visa...can I just use my MasterCard?
Do I need any vaccinations for my trip?
Yellow Fever Vaccination
View all articles in “Trip Preparation”
Free and Easy Terms and Conditions
What is the cancellation policy?
How do I sign up for the rewards program?
How does the rewards program work?
How do I check my balance?
How do I redeem my rewards?
How many referrals do I need for a free trip?
What are bonuses and how do I earn them?
My friend signed up for a trip, but I didn't get a referral. Why?
Can I get a referral for my own trip?
View all articles in “Rewards Program”
How do I become a Free and Easy Leader?
Can anyone be a trip leader?
How to I earn FREE or DISCOUNTED Travel
Is it true you have 0% Interest Payment Plans?
When are my trip payments due?
When should my trip be paid in full?
What methods of payment do you accept?
I have family/friends that want to contribute to my adventure - Can they help PAY MY WAY
I paid with a credit card and my trip cost more...
Can I just make trip payments whenever?