Back to main site
Questions?
We've got answers!
Article suggestions
Booking your Adventure
12 articles
How do I book this AMAZING Adventure!?
What does 'Lifetime Deposit' mean?
When is the best time to book my adventure?
Why choose Free and Easy?
How much Money Should I Bring?
How do I know I'll be on the same trip as my friend(s)?
I want to travel with you but another company is cheaper!
Can I room with my partner during my trip?
View all articles in “Booking your Adventure”
Trip Experience
19 articles
What kind of a travel experience can I expect?
I'm traveling solo. Is that okay?
I see you're a Canadian company. Can I still come if I'm not Canadian?
Are these trips just party trips?
How old is the average trip member?
I want a cultural experience. Do we visit a lot of temples?
How much spending money should I bring for my trip?
How big are the groups?
View all articles in “Trip Experience”
Flights
13 articles
Can I arrange my own flight? What dates should I book?
What if I'm not flying out of Seattle, Vancouver or LA?
Can I customize my flights to travel elsewhere before/after my trip?
Can I arrange a one way flight only?
Are airport transfers included in the price?
When will I receive my flight itinerary?
I missed my flight, what do I do!?
What airline do you use?
View all articles in “Flights”
Payments
7 articles
Is it true you have 0% Interest Payment Plans?
When are my trip payments due?
When should my trip be paid in full?
What methods of payment do you accept?
I have family/friends that want to contribute to my adventure - Can they help PAY MY WAY
I paid with a credit card and my trip cost more...
Can I just make trip payments whenever?
Trip Preparation
15 articles
When do I receive more info about my trip?
Do I need a passport?
Do I need travel insurance?
How do I know what to pack?
Do I need a travel visa?
What is a visa...can I just use my MasterCard?
Do I need any vaccinations for my trip?
Yellow Fever Vaccination
View all articles in “Trip Preparation”
Cancellation Policy
2 articles
Free and Easy Terms and Conditions
What is the cancellation policy?
Rewards Program
15 articles
How do I sign up for the rewards program?
How does the rewards program work?
How do I check my balance?
How do I redeem my rewards?
How many referrals do I need for a free trip?
What are bonuses and how do I earn them?
My friend signed up for a trip, but I didn't get a referral. Why?
Can I get a referral for my own trip?
View all articles in “Rewards Program”
Employment
3 articles
How do I become a Free and Easy Leader?
Can anyone be a trip leader?
How to I earn FREE or DISCOUNTED Travel
Covid-19 - Updates and Policies
4 articles
What is risk-free booking?
How will my trip be changed due to Covid-19
Trip Preparation
Is it easy to change my trip if I need to?