Questions?

Your Safety

• How do I prove to you that I am vaccinated
• Do I need to wear a mask if I am unvaccinated
• I received by vaccination, do I need proof of a Covid-19 PCR test
• Will I be safe while travelling with Free & Easy
• Will my personal information be shared with health organizations
• Trip Preparation

Health & Wellness

• Does Free and Easy require travellers to be vaccinated?
• So will travel still be fun with all these different protocols

Trip Interruption

• Is it easy to switch my trip?
• What happens if I need to change my trip or dates
• What happens if my trip is suspended
• Is Free & Easy going to go bankrupt
• If my trip is less than 30 days away and gets suspended, what happens next
• What if I want to cancel my trip that is not suspended
• What happens if I can't come on the trip because my government has closed my border, but the trip is still happening
• What if the borders close and the trip is unable to depart, do I get a refund
• View all articles in “Trip Interruption”

Booking your Adventure

• How do I book this AMAZING Adventure!?
• What does 'Lifetime Deposit' mean?
• When is the best time to book my adventure?
• Why choose Free and Easy?
• How much Money Should I Bring?
• How do I know I'll be on the same trip as my friend(s)?
• I want to travel with you but another company is cheaper!
• Can I room with my partner during my trip?
• View all articles in “Booking your Adventure”

Trip Experience

• What kind of a travel experience can I expect?
• I'm traveling solo. Is that okay?
• I see you're a Canadian company. Can I still come if I'm not Canadian?
• Are these trips just party trips?
• How old is the average trip member?
• I want a cultural experience. Do we visit a lot of temples?
• How much spending money should I bring for my trip?
• How big are the groups?
• View all articles in “Trip Experience”

Flights

• Can I arrange my own flight? What dates should I book?
• What if I'm not flying out of Seattle, Vancouver or LA?
• Can I customize my flights to travel elsewhere before/after my trip?
• Can I arrange a one way flight only?
• Are airport transfers included in the price?
• When will I receive my flight itinerary?
• I missed my flight, what do I do!?
• What airline do you use?
• View all articles in “Flights”

Trip Preparation

• When do I receive more info about my trip?
• Do I need a passport?
• Do I need travel insurance?
• How do I know what to pack?
• Do I need a travel visa?
• What is a visa...can I just use my MasterCard?
• Do I need any vaccinations for my trip?
• Yellow Fever Vaccination
• View all articles in “Trip Preparation”

Cancellation Policy

• Free and Easy Terms and Conditions
• What is the cancellation policy?

Rewards Program

• How do I sign up for the rewards program?
• How does the rewards program work?
• How do I check my balance?
• How do I redeem my rewards?
• How many referrals do I need for a free trip?
• What are bonuses and how do I earn them?
• My friend signed up for a trip, but I didn't get a referral. Why?
• Can I get a referral for my own trip?
• View all articles in “Rewards Program”

Employment

• How do I become a Free and Easy Leader?
• Can anyone be a trip leader?
• How to I earn FREE or DISCOUNTED Travel

Payments

• Is it true you have 0% Interest Payment Plans?
• When are my trip payments due?
• When should my trip be paid in full?
• What methods of payment do you accept?
• I have family/friends that want to contribute to my adventure - Can they help PAY MY WAY
• I paid with a credit card and my trip cost more...
• Can I just make trip payments whenever?